Advance Certificate in Hospitality and Tourism

Hospitality and Travel and Tourism is one of the world’s largest industries, employing approximately 231 million people and generating over 10 per cent of the world GDP. World travel and tourism generated in excess of US $7 trillion in 2009 and this expected to rise to over US$ 13 trillion over the coming decade. As Maldives considered one of the best tourist destinations whereas services providers are so generous to fit the individual customers specially in local island hotel. Though they don’t have any qualification they are doing well on their views and sometime it seems good for services receivers.

This particular program is intending and focusing to provide basic idea and facts for on the both fresh and existing employees. This program 70% is focusing on the field experiences and practical.

The course syllabus has been designed to help meet the needs for skilled and knowledgeable individuals in this rapidly diversifying industry. The syllabus develops practical skills across range of working roles, as well as provides a global and local perspective on travel and tourism. Students gain an overview of the industry, and learn about popular destination, customer care, working procedures, travel and tourism products and services, and marketing and promotion. Through their studies, students will gain an understanding of the concepts, models and theories used within the industry, and also enhance their skills of investigation, analysis, interpretation and evaluation.

To help prepare students to take full advantage of future opportunities, they will be encouraged to participate in visits to appropriate travel and tourism organizations and destinations. Such activities will help the individual students to clearly

·       Develop an understanding of the scale and importance of the industry

·       Appreciate the importance of host destinations and communities to the industry and the importance of sustainable development

·       Appreciate the positive and negative impacts that the industry may have on people, environment and economy

·       Appreciate the global and dynamic nature of the industry.

Furthermore, participation in such activities will help students to gain a knowledge and understanding of travel and tourism industry that is fully appropriate to the needs of an employee working at the operational level with direct contact with customers. Indeed, it can be argued that the acquisition of such knowledge and understanding will clearly relate to that required of an employee working in the industry.

The vocational subject seeks to promote in students the ability to

·       Develop and sustain an interest in the issues affecting the industry and their potential effect on employment opportunities.

·       Appreciate the importance of customer to the industry.

·       Develop practical and technical skills relevant to the industry

·       Appreciate how the industry responds to the change

·       Develop their own values and attitudes in relation to the industry issues.

UNIT TITLE

CODE

CR. HRS

CR.PT

Economics for Tourism

ACHT001

120

12

Tourist Destination

ACHT002

120

12

Communication and Negotiation Skills

ACHT003

120

12

Customer Care

ACHT004

120

12

House Keeping 

ACHT005

140

15

Food & Beverage Services 

ACHT006

130

15

Front Office Operation

ACHT007

120

12

Internship

ACHT008

330

30

Total Point and Hours

1200

120